Ordered this during the first pre-order phase, and have had it about 3 weeks now. It has worked great for daily outings where I need to carry more than typical purse items. In the front pocket I fit a large wallet, phone, keys, travel tissue pack, and a snack bar on the 2 sides with a 21 ounce water bottle in the middle, and it zipped easily. That leaves the entire main section for tech, a sweatshirt, and whatever else needs to be brought along. With the front pocket full of stuff, the backpack will stand up on a flat surface, which is a vital feature for my life and is one that's surprisingly hard to find in backpacks, so YAY for that, TB!! The straps are insanely comfortable, and the back has nice padding, although while wearing I felt it was making me sweatier than a backpack from a different brand with airflow vents that I've used previously. I do wish the main compartment offered just a bit more in the way of organization -- perhaps a zippered inner pocket or some mesh slip-in pockets to hold cords, or something like that. I bought the black so that I could use it for work, but I look forward to using it as a travel carry-on, too. Seems like it's quite versatile and will hold what I need for a day away from home.